WhatsApp SMS ADDON

A “WhatsApp SMS Addon” typically refers to a software integration or module that allows a business or organization to send and receive messages via WhatsApp, often similar to how they might traditionally use SMS. The key difference is that it leverages the WhatsApp Business Platform (formerly WhatsApp Business API) rather than standard SMS gateways.

This addon extends the communication capabilities of an existing system, such as:

• CRM (Customer Relationship Management) systems: For managing customer interactions, support, and sales.
• ERP (Enterprise Resource Planning) systems: For sending automated notifications related to orders, inventory, or internal processes.
• School/College Management Systems: For sending updates to parents/students (e.g., attendance, fees, announcements).
• E-commerce platforms (like WooCommerce): For order confirmations, shipping updates, abandoned cart reminders.
• HR Management Systems: For employee communications.